--- title: "Privacy Policy | Fix Electrical (NW) Ltd" description: "How Fix Electrical (NW) Ltd collects, uses and protects the personal information you share with us." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "#organization", "name": "Fix Electrical (NW) Ltd", "alternateName": "Fix Electrical", "url": "https://fixelectricalnw.co.uk/", "logo": "https://fixelectricalnw.co.uk/favicon.png", "telephone": "+447782498471", "email": "info@fixelectricalnw.co.uk", "address": { "@type": "PostalAddress", "streetAddress": "", "addressLocality": "Liverpool", "addressRegion": "Merseyside", "postalCode": "", "addressCountry": "GB" }, "sameAs": [ "https://www.instagram.com/fixelectrical/", "https://share.google/aiTuBpl9JTZQS1Dfc" ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "#website", "name": "Fix Electrical (NW) Ltd", "url": "https://fixelectricalnw.co.uk/", "publisher": { "@id": "#organization" }, "inLanguage": "en-GB" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://fixelectricalnw.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://fixelectricalnw.co.uk/privacy-policy" } ] } ] --- [ Special Offer: EV Charger Supply & Install from £795 View offer → → ](/specials) Liverpool, Merseyside Available day or night · 24/7 Emergency [info@fixelectricalnw.co.uk](mailto:info@fixelectricalnw.co.uk)[](https://www.instagram.com/fixelectrical/) [![Fix Electrical (NW) Ltd](/__l5e/assets-v1/69bb4891-b08a-4ede-918e-ceb787b8dd74/fox-electrical-logo.png)](/) [Services](/services) [Areas](/areas) [About](/about)[Our Work](/our-work)[Contact](/contact) [Call now 07782 498471 ](tel:+447782498471)[Request Estimate](/contact) Legal # Privacy Policy Last updated: September 2026 This privacy policy explains how Fix Electrical (NW) Ltd (company no. 16347804) collects and uses the personal information you provide when contacting us or requesting a quote. ## Who we are Fix Electrical (NW) Ltd is an electrical contractor registered in England & Wales, based in Liverpool. You can reach us by email at [info@fixelectricalnw.co.uk](mailto:info@fixelectricalnw.co.uk) or by phone on 07782 498471. ## What we collect When you contact us through the website, by phone or by email we collect the information you choose to share, typically your name, phone number, email address, postcode and a description of the electrical work you need. We do not collect payment card details through this website. ## How we use it - To respond to your enquiry and provide a quote. - To schedule and complete any work you book with us. - To issue electrical certification and invoices for completed jobs. - To comply with our legal and regulatory obligations as an electrical contractor. ## Lawful basis We process your personal data on the basis of legitimate interest (responding to your enquiry), contract (delivering work you've booked) and legal obligation (record-keeping for certification and tax purposes). ## How long we keep it Enquiry information that doesn't lead to a booking is kept for up to 12 months. Records of completed work, including test results and certification, are kept for the periods required by relevant electrical regulations and HMRC. ## Sharing We do not sell your data. We only share it with third parties where necessary to deliver our service, for example, our accountants, or the certification body that registers our notifiable works. ## Your rights Under UK GDPR you have the right to request access to, correction of, or deletion of your personal data. Contact us using the details above and we'll respond within one month. You also have the right to complain to the Information Commissioner's Office (ICO). ## Cookies This website uses only strictly necessary cookies required for the site to function. We do not use tracking or advertising cookies without your consent. [Contact us](/contact) with any questions about this policy. ![Fix Electrical (NW) Ltd, NAPIT approved Liverpool electricians](/__l5e/assets-v1/69bb4891-b08a-4ede-918e-ceb787b8dd74/fox-electrical-logo.png) NAPIT-approved electrical contractors serving Liverpool and the North West. Domestic, commercial and EV charger specialists, with a 24/7 emergency line for when things can't wait. [07782 498471 ](tel:+447782498471)[info@fixelectricalnw.co.uk](mailto:info@fixelectricalnw.co.uk) Liverpool, Merseyside [@fixelectrical](https://www.instagram.com/fixelectrical/) ### Services - [Domestic Electrician](/services/domestic) - [Commercial & Light Industrial](/services/commercial) - [House Rewires](/services/rewires) - [Consumer Unit Changes](/services/consumer-unit-changes) - [EV Charger Installation](/services/ev-chargers) - [Lighting Design & Install](/services/lighting) - [Maintenance & Fault Finding](/services/maintenance) - [New Builds & Extensions](/services/new-builds) - [24/7 Emergency Call-Out](/services/emergency) - [EICR & Electrical Inspection](/services/eicr) - [PAT Testing](/services/pat-testing) - [Security Lighting & CCTV Power](/services/security-lighting) ### Areas - [Walton](/areas/walton) - [Fazakerley](/areas/fazakerley) - [Orrell Park](/areas/orrell-park) - [Aintree](/areas/aintree) - [Anfield](/areas/anfield) - [County Road / Walton Vale](/areas/county-road-walton-vale) - [Norris Green](/areas/norris-green) - [Old Roan / Aintree Village](/areas/old-roan-aintree-village) - [Everton & Kirkdale](/areas/everton-kirkdale) - [Bootle](/areas/bootle) - [Crosby](/areas/crosby) - [Kirkby](/areas/kirkby) - [Liverpool](/areas/liverpool) - [Wigan](/areas/wigan) - [St Helens](/areas/st-helens) - [Chester](/areas/chester) - [Manchester](/areas/manchester) - [Warrington](/areas/warrington) - [Widnes](/areas/widnes) - [Birkenhead](/areas/birkenhead) - [Bolton](/areas/bolton) ### Accreditations - NAPIT Approved Registered Contractor - JIB Gold Card ECS Certified - City & Guilds 2391 Testing & Inspection - £2M Insured Public Liability © 2026 Fix Electrical (NW) Ltd. Company No. 16347804. All rights reserved. [Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-conditions)[Cookie Policy](/cookie-policy)· Available day or night · 24/7 Emergency [Call Now](tel:+447782498471) [Free Estimate](/contact) We use essential cookies to run this site, plus optional analytics cookies to see how it is used. [Cookie policy](/cookie-policy) AcceptReject