Legal

Privacy Policy

Last updated: July 2026

This privacy policy explains how Fix Electrical (NW) Ltd (company no. 16347804) collects and uses the personal information you provide when contacting us or requesting a quote.

Who we are

Fix Electrical (NW) Ltd is an electrical contractor registered in England & Wales. Our registered address is Seymour Chambers, 92 London Road, Liverpool, L3 5NW. You can reach us by email at info@fixelectricalnw.co.uk or by phone on 07351 982452.

What we collect

When you contact us through the website, by phone or by email we collect the information you choose to share, typically your name, phone number, email address, postcode and a description of the electrical work you need. We do not collect payment card details through this website.

How we use it

To respond to your enquiry and provide a quote.
To schedule and complete any work you book with us.
To issue electrical certification and invoices for completed jobs.
To comply with our legal and regulatory obligations as an electrical contractor.

Lawful basis

We process your personal data on the basis of legitimate interest (responding to your enquiry), contract (delivering work you've booked) and legal obligation (record-keeping for certification and tax purposes).

How long we keep it

Enquiry information that doesn't lead to a booking is kept for up to 12 months. Records of completed work, including test results and certification, are kept for the periods required by relevant electrical regulations and HMRC.

Sharing

We do not sell your data. We only share it with third parties where necessary to deliver our service, for example, our accountants, or the certification body that registers our notifiable works.

Your rights

Under UK GDPR you have the right to request access to, correction of, or deletion of your personal data. Contact us using the details above and we'll respond within one month. You also have the right to complain to the Information Commissioner's Office (ICO).

Cookies

This website uses only strictly necessary cookies required for the site to function. We do not use tracking or advertising cookies without your consent.